Return Policy for [GANDHIINDIA.COM]
1. Eligibility for Returns
a. We accept returns within [number of days] days from the date of purchase depending on the product.
b. To be eligible for a return, the item must be unused, in the same condition as received, in its original packaging and should fall under the policies made by the company for proper return.
2. How to Initiate a Return
a. To initiate a return, customers can do it by their own by clicking on the return option available in the “MY ORDERS”.
b. The reason for the return will be provided by the company itself depending on the product.
3. Return Authorization
a. A return authorization (RA) number will be provided upon approval of the return.
b. Clearly mark the RA number on the outside of the package.
4. Return Shipping
a. Customers are not responsible for return shipping costs.
b. We are providing a trackable shipping service for proper return service.
5. Refund Process
a. Once the returned item is received and inspected, we will send an email notifying you of the approval or rejection of your refund.
b. If approved, the refund will be processed only to the customer’s bank account.
c. If the return is rejected, we will provide an explanation,
6. Exchanges
We offer exchanges for defective or damaged items. If you need to exchange an item, “EXCHANGE” option will be available in “MY ORDERS” section for that product.
7. Non-Returnable Items
a. Certain items are non-returnable, including [list of non-returnable items]. This list should be specific to your products and industry.
8. Cancellations
a. Orders may be canceled within [number of day] days of purchase. After that particular date, orders cannot be canceled as they have already been processed and shipped for delivery.
9. Damaged or Defective Items
a. If received a damaged or defective item, then can apply for return or exchange option available in “MY ORDERS” section. We will provide instructions on how to return the item or, if applicable, arrange for a replacement.
10. Contact Information
Any enquiry or questions or concerns about any product , any services or policies can contact our customer services thorught mail or shared contact number.